Shipping Policy
At Holdmategear-shop, we are committed to providing our customers with a smooth and reliable delivery experience. Please review the terms of our shipping policy below.
1. Processing and Delivery Times
All orders are processed and delivered within 7 to 12 business days from the date your order is confirmed.
Business days exclude weekends and public holidays. We do our best to meet these estimated delivery times. However, delays may occasionally occur due to unforeseen circumstances or factors beyond our control.
2. Order Tracking
Once your order has been shipped, you will receive a unique tracking number by email.
This tracking number will allow you to follow the progress of your delivery through the carrier’s tracking service.
3. Shipping Fees
We offer free shipping on all orders, with no minimum purchase required, within the countries covered by our delivery service.
4. Shipping Destinations
We currently deliver exclusively to the following countries:
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United States
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United Kingdom
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Australia
Orders placed for delivery outside these countries may not be accepted.
5. Delays and Unexpected Events
Although we make every effort to meet the estimated delivery times, delays may occur due to external factors such as severe weather conditions, strikes, customs procedures or logistical disruptions.
In such cases, we will do our best to keep you informed and minimise any impact on the delivery of your order.
6. Claims and Returns
If you notice an issue when receiving your order, such as a damaged, defective or incorrect product, please contact us as soon as possible at:
Our customer service team will assist you in resolving the issue in accordance with our returns and refund policy.
7. Contact
For any questions regarding your order or for additional information about our shipping policy, please contact us at: