Privacy Policy
This Privacy Policy explains how your personal information is collected, used and shared when you visit holdmategear-shop.com or make a purchase from our website.
1. Personal Information We Collect
When you visit holdmategear-shop.com, we automatically collect certain information about your device, including, but not limited to, information about your web browser, IP address, time zone and cookies installed on your device.
We also collect information about how you interact with the website, such as the pages you visit, the products you view and the websites or search terms that referred you to our website. We refer to this information as Device Information.
We use the following technologies to collect this information:
-
Cookies: Data files placed on your device or computer that often include a unique identifier. For more information about the cookies we use and how to manage them, please refer to our Cookie Policy.
-
Log files: These track actions taking place on our website and collect data including your IP address, browser type, Internet service provider, referring and exit pages and date and time stamps.
-
Web beacons, pixels and tags: Electronic files used to record information about how you browse the website.
In addition, when you place or attempt to place an order through our website, we collect certain additional information from you, including your name, billing address, shipping address, payment information, including credit card details, email address and telephone number. We refer to this information as Order Information.
In this Privacy Policy, Personal Information refers to both Device Information and Order Information.
2. How We Use Your Personal Information
We use the Personal Information we collect to:
-
Process and fulfil your orders, including processing payment information, arranging shipping and providing invoices or order confirmations.
-
Communicate with you.
-
Assess potential risks and fraudulent transactions.
-
Provide you with information or advertising based on your preferences.
We also use Device Information to help us identify potential risks and fraud, improve and optimise our website by analysing how customers interact with it and measure the effectiveness of our marketing campaigns.
3. Sharing Your Personal Information
We share your Personal Information with third parties that assist us in processing it, such as Shopify, which hosts our online store. You can consult Shopify’s Privacy Policy for more information about how Shopify handles Personal Information.
We also use Google Analytics to help us understand how our customers use the website. You can consult Google’s Privacy Policy for more information about how Google uses Personal Information. You may also disable Google Analytics by using the Google Analytics opt-out tool.
We may also disclose your Personal Information when required by law, in response to a subpoena or other lawful request, or to protect our rights.
4. Behavioural Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
You can learn more about how targeted advertising works by visiting the Network Advertising Initiative’s information page.
You may opt out of targeted advertising through the settings provided by:
-
Facebook
-
Google
-
Bing
You may also opt out of certain targeted advertising services by visiting the Digital Advertising Alliance’s opt-out portal.
5. Do Not Track
Please note that we do not alter our website’s data collection and use practices when we detect a Do Not Track signal from your browser.
6. Your Rights
If you are a resident of the European Union, you have the right to request access to, correction of or deletion of the Personal Information we hold about you.
To exercise these rights, please contact us using the contact details provided below.
In addition, if you are a European resident, we process your information in order to fulfil our contractual obligations to you, including processing your orders, or to pursue our legitimate business interests.
Please note that your information may be transferred outside Europe, including to Canada and the United States.
7. Data Retention
When you make a purchase through our website, we retain your Order Information for our records unless and until you ask us to delete it.
8. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory or operational reasons.
9. Contact Us
For any questions regarding this Privacy Policy, or to submit a complaint, please contact us by email at: